Privacy Policy
To ensure the safety of your data, we have created a privacy policy that outlines what personal information we collect, why we collect it, and how you can control its use. Additionally, we will explain your legal rights with regard to your sensitive data and provide contact information for protection of those rights.
The term "Personal Data" is typically used in accordance with "Article 4" of the GDPR. If you wish to know how to opt-out of web analytics, please refer to the "Objection Right" section provided below.
About Our Company
SocialGamers.Site Social Casino is a social casino that provides a fun experience
Who does our Privacy Policy apply to?
This Privacy Policy is applicable to all SocialGamers.Site Social Casino Games members, irrespective of the platform they use to access our services.
What personal information do we gather?
When registering on our website, we collect specific personal sensitive information from you, as listed below:
- Data required for account creation includes your email address and password.
- Data relating to customization, such as your avatar and display name, are gathered.
- We collect data concerning your preferences, including subscribing to our newsletter.
- We gather personal identification data, such as your date of birth, address, and gender.
- Data related to your game progress, including quest status, in-game currency rate, and level, is recorded.
- We collect information about your online behavior, such as clicks, gameplay, and logins.
- Individual payment details, such as those used to buy in-game currency from our shop, are recorded.
- Information about your location, including language and country of origin, is recorded.
- Information related to affiliates, such as the blogs you visited and the ads you clicked on to find our website, is recorded.
The legal basis and rationale behind processing this data is elaborated on in the "What do we store your data for?" section.
Sensitivity of Data
Our platform does not intentionally collect any sensitive personal information from you, such as your political beliefs, racial or ethnic origin, or health status. Additionally, we cannot monitor all the messages you send through our platform. While we aim to protect the privacy of your communication, we cannot differentiate sensitive personal messages from other types of messages you may send. Please note that no extra protection is offered for these sensitive messages.
Data from kids
We never request personal sensitive information from minors. To play our games, you must be above the age of 18.
What do we store your data for?
Our use of personal information follows applicable data protection regulations. We only use user data if legally allowed. If we need to use data to provide our online services or for legal requirements, we seek user consent. We also collect data to safeguard our legitimate interests, such as for analysis, improving the efficiency and security of our online products, registering new accounts for marketing and advertising purposes, and using third-party services for access and data collection.
Our data processing activities are carried out in accordance with GDPR regulations and rely on legal grounds set forth in Article 6(1) (a) and Article 7 for consent, Article 6(1) (b) for contractual obligations and service provision, Article 6(1)(c) for legal obligations, and Article 6(1) (f) for protecting legitimate interests.
Enabling gameplay process
Our game platform requires certain information to operate. We need you to register an account so that we can differentiate you from other users on our site and enable you to make notable progress in your game level. When you log in, we verify your login credentials against the data we have in our database and provide you with your game progress and configuration data.
The information related to your avatar and display name is displayed on our gaming platform for others to see. You can modify your name and avatar whenever you wish. Additionally, we use your language and country details to provide you with a localized experience, and our in-game store is shown in your local currency.
Payments and invoices
Our in-game store is usually handled by third-party payment processors when you purchase in-game currency. In case of successful payment, we will receive a digital invoice page, which we will keep for legal compliance, dispute resolution, and platform optimization purposes. (see legal interest section; Article 6.1.f GDPR)
The invoices include details of your purchases, payment methods used, and the total amount paid. We won't keep any sensitive personal data unless authorized to handle your payments.
Marketing services
(legal interest; Article 6.1.f GDPR)
We provide our players with the chance to subscribe to our newsletter so they can stay informed about current events. We also advertise other SocialGamers.Site products that are operated and managed by SocialGamers.Site Social Casino Games. You can easily unsubscribe from our newsletter or update your email preferences.
Security and fraud prevention
(legal interest; Article 6.1.f GDPR)
To increase the level of security of our site and protect against fraudulent behavior, we collect data such as your device information and IP address when you sign up and interact with our platform.
To ensure legal compliance and prevent data misuse, we store and log your device details and IP address. Our network infrastructure automatically processes your IP address to facilitate the functioning of our website and prevent access from suspicious IP addresses.
It is not possible to prevent this processing due to its complexity, and an opt-out may not always be feasible, such as when deleting your IP address from our network devices is not technically possible.
If you are not comfortable with this process, we politely ask that you avoid visiting our website.
Website optimization and campaign
(Legal interest; Article 6.1.f GDPR)
We gather information about your needs and expectations to improve our website and marketing strategies. This data is made anonymous and kept apart from your account details. Only employees who require access to this information can view it, and it is only presented in a summarized form.
We use tracking pixels to share some personal sensitive data with third party trackers to improve our campaigns. The Web and App Analytics section provides more information on these trackers and how to opt-out of them.
Is the sharing of your personal information with SocialGamers.Site Social Casino required?
There are some data which we request from you:
Data required to perform our contractual duties and related services
The data that you obviously make available: personal authorization details (where it is applicable). Access management data, your preferences data (opt-in or opt-out option).
Data you provide by browsing our webpage: Data about progress on your game, Network data.
Data that we are legitimately required to store
Data you submit by purchasing: Personal payments data in our preferred games.
Data required for protection
Data you give by visiting our website: Network data, Device data We can not provide our services to you without these personal sensitive details.
Automatic decisions
Your personal information will not be used in any automated decision-making process that could have legal or other significant implications for you. Automated decisions based on your personal information will be limited to those that impact our game platform. For example, we may use your purchasing information to provide you with customized discounts within the game.
Data storage duration
We retain data for legal purposes only within the legal time frame (up to 10 years). We store data relevant to legal disputes for a maximum of thirty years, as allowed by law. The logs that contain network data are deleted at regular intervals, and the specific time period varies depending on the configuration settings. If the data is part of a backup snapshot, or if the logs belong to a set that is periodically forwarded to a central log repository, the time period may differ, but it will not exceed two years.
Data storing and sharing
Your personal data within SocialGamers.Site Social Casino
We only process your personal information for our legitimate interests or to fulfill our legal or contractual obligations at SocialGamers.Site Social Casino.
Consumer’s personal information outside of SocialGamers.Site Social Casino
We only disclose your personal information where legally authorized, such as when it is necessary to enter into contracts with us (under Article 6.1.b GDPR) or for legitimate interests (under Article 6.1.f GDPR).
Your sensitive personal information can only be shared by us if you have allowed us to do so in an aggregate or anonymous form, or if you have agreed with the providers to handle your data with care. We share data with providers in the following ways:
- Distribution of content and hosting providers: Our assets' IP addresses are utilized by the network infrastructure of content distribution and hosting services to communicate with them, even though they don't have direct access to our networks.
- Payment processors: When using a payment processor to make a payment, we receive the invoice data details from the providers. The payment providers are the only ones who will provide any payment details necessary to complete the payment on your behalf, not us.
- Debt information: If you decline to pay, we might share the details we have with the debt collectors to contact you on our behalf.
- Email marketing services: To ensure that our emails are relevant to you, our email marketing service providers may collect your display name, email address, location data, and whether or not you have previously subscribed to our newsletter.
- Single providers of sign-on services: If you play our games through the game portals of our providers or use the one-click registration option, we may need access to them to register you on our gaming platform. However, if you choose not to use them, the providers typically offer a way to revoke our access to your metadata and disconnect your single sign-on from our website. You can find more information in the provider's instructions.
- Business intelligence: Our own tracking information is analyzed by us to make use of the services provided to us.
- Game developers: Our casino games are maintained and repaired by third-party service providers, who receive only limited information about you, such as your IP address, device details, display name, and current in-game cash amount, as they work autonomously and can be easily integrated into our platform's plug-and-play nature.
- Crash report: Our mobile games come with crash reporting tools, but we collect only anonymous data when a crash occurs. However, you can choose to disable this feature in the application settings.
- CoBrands, Affiliates and Performance Marketing: We incorporate various types of trackers on our website, enabling partners, companies, and campaigns to evaluate their own effectiveness. For more information, please see the Web and App Analytics section of this Privacy Policy.
- Address verification: In order to ensure the accuracy of the address provided by a user, we use a third-party address verification service to confirm its validity prior to sending any physical rewards.
- Geolocation: We use geolocation providers to obtain general geographic information about IP addresses, but we do not share any of the sensitive personal information we receive with these providers.
- Support ticket system: Our ticketing support system is implemented by an external vendor, who stores all assistance tickets that are submitted through official channels.
- Video streaming: We utilize video streaming providers to display you ads in certain circumstances. Your reaction to these videos is tracked by these providers.
Our service providers are either located in the EU, are certified as complying with EU data protection laws, or have agreed to handle your data with care. We also make sure that your sensitive data is anonymized or pseudonymized whenever possible.
We do not disclose sensitive data to any third parties under any circumstances.
Your rights regarding users
SocialGamers.Site is an entity located in the European Union and is supportive of the General Data Protection Regulation (GDPR) that offers inherent rights to your private data.
- You can file a grievance with a regulatory body (Article 77 GDPR).
- You have the right to ask for your personal data to be corrected (Article 16 GDPR).
- You can ask for a limitation on how we use your personal data (Article 18 GDPR).
- You have the right to obtain your personal data and request it to be provided to you in a portable format under Article 15 and 20 of the GDPR.
- You can retract your consent to the processing of your personal data if it is done in the context of a legal interest, as stated in Article 7.3 and Article 21 GDPR.
- You have the right to request the deletion of your personal information under Article 17 of the GDPR.
You can easily delete your account information from your account settings, or by contacting us through email or the support widget on our website ([email protected]). However, if you use a different method to contact us, we may need to verify your identity to ensure the safety of your personal information. Please note that it may take us up to a month to process your request and we will notify you in case of any delay.
Additional legislative information can be found in Articles 7.3, 15 - 21 and 77 of the GDPR.
Personal data correcting, accessing, and erasing rights
(Articles 15, 16, 17 and 20 GDPR)
At any point, you can inquire with SocialGamers.Site about whether your personal information is being processed, the legal justification for doing so, and how to obtain a copy of your personally identifiable information.
For more details, you can ask information about:
- You have several rights concerning this data, including the ability to correct it, limit its processing, delete it, withdraw your consent, and file a complaint with the supervisory authority.
- The reasons why the personal sensitive data is being processed;
- We process various categories of sensitive personal information, and you have the right to know what types of data we collect.
- The individuals or organizations who received the data that is considered private and sensitive.
- You may inquire about the approximate duration of time your personal data will be kept.
- The right to request information about the algorithms used in automated decision-making and profiling depends on the information provided above.
In case you send your request electronically, we will provide you with the information in a commonly used electronic format. SocialGamers.Site may ask you to pay for administrative costs if you submit the request multiple times.
If you notice any errors in your sensitive personal information, you can request us to correct it. Furthermore, you may demand that we delete your sensitive data if there are no compelling reasons for us to hold onto it, such as legal obligations, freedom of expression, public interest, or if it is necessary as evidence in legal disputes, and if one of the following reasons applies:
- The reasons for collecting or processing your sensitive personal information are no longer valid;
- You intend to withdraw the consent that authorized the processing, as no other justification exists.
- Your sensitive personal information has been processed in an inappropriate manner.
- There is a legal obligation that requires the deletion of your sensitive personal information.
We will contact other parties who have access to your data to ensure that it is removed when we remove our own access. We will try to reach out to third-party providers who may have held this data to relay your request.
Right to limit the processing of personal data
(Article 18 GDPR)
When any of the following applies:
- If you question the accuracy of your personal data, you have the right to dispute it and wait for verification before taking further action.
- If you wish to limit the processing of your sensitive personal data despite not agreeing with its deletion, you have the right to request such a restriction.
- Your personal data is not needed except for legal rights establishment, exercise, or defense.
Right of personal data portability
(Article 20 GDPR)
BestSocial is obligated to provide you with your personal data in a format that is structured, commonly used, and machine-readable. You may also transfer games to another controller with ease. Furthermore, you may request that BestSocial transmit your sensitive personal data directly to other data controllers if it is technically possible.
Right of consent revoking
(Article 7.3 and 21 GDPR)
Your consent is required for us to process your personal information for any other purpose. (referring to the section on sharing personal information with SocialGamers.Site Social Casino)
If you have a registered account with us, you are able to alter the settings related to that account at any time if you want to withdraw your consent, or you can delete your account altogether. If you do not have a registered account with us, you may opt-out of other data collection through the Web and App Analytics section.
It's important to note that cancelling your agreement does not affect the lawfulness of pre-revocation processes.
The right to make a complaint with your supervisory authority
(Article 77 GDPR)
If you think that we have not protected your sensitive data despite our efforts, you can complain to the sensitive data protection authority in your country.
Dissent against the processing of your data for direct marketing
Upon creating an account with us, you may opt-in to receive our newsletter. If you wish to stop receiving our newsletter, you may unsubscribe at any time by using the "unsubscribe" buttons provided in your account settings or email footers.
Web and App Analytics
We use various tracking services and maintain pseudonymized data about member activity on our website to improve our applications, site, resolve issues, and create the platform and ad programs (according to Article 6.1.f GDPR). These services use device IDs (for mobile) or device cookies (for desktop) to collect behavioral data, such as the percentage of users who visited our platform and had an account with us or the average time users spent on our platform.
Upon registration of an account, we may exchange data such as your referral source, device settings, user ID in our games, page history, and payment information.
This information is used by trackers in one of three ways: to build a probable behavior profile of you to provide better marketing targeting to service users; to allow us to pay users based on their performance rather than impressions (performance marketing); or to allow sign-up instances to fund our campaigns.
Objection right
If you prefer not to have your data pseudonymized, here are your opt-out choices:
For web,
for tracking to end-points regulated by us
To ensure that the opt-out process works, your browser may need to accept certain cookies.
For mobile,
To regulate the tracking endpoints, you can check the application settings. You have the option to turn off the reporting feature, which is utilized to report failures through Firebase Crashlytics, a Google tool.
If you disable the trackers on one website, it may not be enough as we use other trackers on other websites. This section provides an overview of all the trackers we use and where you can opt out to ensure that you can properly reject tracking services.
You can go to http://youronlinechoices.eu to find options for opting out of various tracking services. This website provides a single and centralized way for you to reject multiple tracking services. Additionally, you can use this website to research other service providers that we do not recommend using online.
You must have cookies enabled on your browser to opt-out, unless otherwise specified on our tracking partners' opt-out websites or in our instructions.
Adality
Adality is based in Germany and suggests an opt-out options on https://adality.de/privacy.html.
AdCell
AdCell is based in Germany, and offers opt-out options on https://www.adcell.de/datenschutz(German).
AppNexus
AppNexus is based in the US, committed to the Privacy Shield Framework, and offers an opt-out option on https://www.appnexus.com/en/company/platform-privacy-policy#choices.
AppsFlyer (for Mobile)
AppsFlyer is based in the US, and it is committed to the Privacy Shield Framework; it offers an opt-out option https://www.appsflyer.com/optout.
Crimtan
Crimtan is based in the UK. It offers an opt-out option at https://crimtan.com/cookie-opt-out/.
Bing
Bing is based in the US, who is executed by Microsoft, and it is committed to the Privacy Shield Framework, it offers opt-out options on https://account.microsoft.com/privacy/ad-settings/signedout.
Dynamic Yield
Dynamic Yield is based in the US, and it is committed to the Privacy Shield Framework, and it offers opt-out instructions at https://www.dynamicyield.com/privacy-policy/ (in part 'Accessing and Modifying Information and Communication Preferences').
Facebook Analytics
Facebook base location is in the US, and it is committed to the Privacy Shield Framework, and it offers opt-out options on https://www.facebook.com/help/568137493302217.
Google is based in the US, and it is committed to the Privacy Shield Framework.
Google Ads (a/k/a Google Remarketing) and AdMob
Google offers AdMob and Google Ads opt-out options on https://adssettings.google.com/authenticated.
Google Analytics
Google offers instructions for opt-out of Google Analytics at https://tools.google.com/dlpage/gaoptout.
When it is sent to Google Analytics, your IP address will be masked. For more information about that, see link https://www.google.com/analytics/terms/.
HasOffers
HasOffers is based in the US, where TUNE operates, and it is committed to the Privacy Shield Framework. It offers opt-out instructions on https://optoutmobile.com/.
Flashtalking
Flashtalking is based in the US, and it is committed to the standards imposed by the GDPR, it offers an opt-out instruction on http://www.flashtalking.com/privacypolicy/ (in part 'Opting out of Interest-Based Advertising').
InfoOnline
InfoOnline is based in Germany. It offers an opt-out on https://optout.ioam.de/optout.php (German).
ÖWA
ÖWA is based in Austria. It offers an opt-out on https://optout-at.iocnt.net/ (German).
Voluum
Voluum is based in Poland, which is being operated by Codewise, it offers an opt-out instruction on https://voluum.com/end-user-privacy-policy/ (in the sector “Opt-out”).
Outbrain
Outbrain is based both in the US and in the UK, has GDPR contract articles between their US and UK branches, and offers an opt-out option on https://www.outbrain.com/legal/privacy#advertising_behavioral_targeting.
Plista
Plista is based in Germany, and it offers an opt-out instruction on https://www.plista.com/about/opt-out/ (in the sector 'Set opt-out').
Simplaex
Simplaex is based in Germany; it suggests immediate opt-out options on https://tracker.simplaex.net/v1/opt-out.
Seznam.cz
Seznam.cz is based in the Czech Republic, and it offers opt-out options at http://www.imedia.cz/ (Czech).
The Trade Desk
The Trade Desk is based in the US, and it is committed to the Privacy Shield Framework it suggests you opt-out options at http://www.adsrvr.org/opt-out.html.
Taboola
Taboola is based in the US, and it is committed to the principles of the European Interactive Digital Advertising Alliance, it suggests an opt-out option at https://www.taboola.com/privacy-policy#optout.
United Internet
United Internet is based in Germany, it offers an opt-out option on https://www.united-internet-media.de/de/services/optin-optout/ (in the sector 'Cookie-Verwaltung'; German).
TradeLab
TradeLab is based in France, it suggests opt-out options at http://tradelab.com/en/privacy/
(in part 'Should You No Longer Want To See These Personalized Ads').
Security
Our website utilizes SSL (Secure Socket Layer) encryption technology to ensure that all data transmitted between your browser and our website is secure. When you visit our website, your browser will use the highest level of encryption supported to ensure that the data is encrypted.
We make sure to take both technical and organizational steps to ensure that your personal data is secure against loss, theft, modification, and unauthorized access by third parties. Our security measures are constantly being improved to keep up with the latest technological advancements.
Additional information
In case you have any inquiries related to our "Privacy Policy," please reach out to us using the email address provided below.